As technology continues to evolve and the rise of Artificial Intelligence (AI) is gaining more traction than ever before, businesses are faced with a tough decision: adapt or risk fizzling out. It is well known that companies face numerous hurdles, from fierce market competition to stringent industry regulations. To navigate these complexities and thrive, it makes sense that businesses are increasingly turning to the power of AI to solve their most sophisticated business problems. After all, AI is revolutionising how companies integrate and automate processes, helping drive innovation and accelerate business outcomes. Generative AI, in particular, is capable of creating integrations at the click of a button— just imagine a world where you can deliver a fully optimised process at the drop of a hat!
The Promise of AI in Integration
Generative AI is reshaping the way businesses operate, but what specific business problems can AI-driven integration help solve? Let’s explore how Generative AI can provide solutions to some of the most pressing challenges in today’s business environment.
- Intense Market Competition: Even well-established brands need to work to maintain their customer base against fierce competition. AI-driven integration can provide a competitive edge by optimising operations and enhancing customer experiences. At Adaptiv, we’ve worked with clients that have enabled self-service portals using Boomi, reducing the amount of customer enquiries through self-autonomy.
- Technical Debt: Technical debt plagues many companies, with companies claiming they don’t have the resources to complete an integration to industry standard. We’ve previously mentioned that Generative AI can generate fully optimised processes on the fly, but did you know it can also whip up documentation on demand for those very same processes? Process documentation is often the first thing cut when there are resource constraints, yet Generative AI can help obliterate the resource bottlenecks that cause technical debt.
- Regulatory Compliance and Cybersecurity: With the constant threat of cyberattacks and increasing security regulations, Generative AI can ensure compliance and enhance security measures in your integrations. It can be difficult to keep up with current industry standards when it comes to cybersecurity; however, Generative AI can create integrations that already have those standards in place. AI can also help govern security. For instance, Adaptiv has worked with a client that utilises an AI policy management tool to check and enforce their security standards.
We’ve spoken about the business problems AI can help solve and what it is capable of, but what are the benefits of using Generative AI in integrations? The truth is that there are many benefits to using Generative AI in integrations, with perhaps the biggest benefit being the savings in resourcing. By automating repetitive build tasks, Generative AI modernises the integration development lifecycle. This leads to lower development costs and allows businesses to allocate their resources more effectively. This is a significant advantage, as it allows businesses to operate more quickly and respond more effectively to market changes.
Generative AI also helps to make the integration development process accessible to non-developers, allowing them to create and manage integrations with little specialist knowledge. Generative AI development tools can create entire procedures from a written prompt, democratising the entire development process and encouraging a culture of innovation and creativity.
Similarly, Generative AI can create simplified and efficient integrations from complicated business requirements. This makes the resulting integrations more manageable for support teams and non-developers. This ease of use reduces the amount of time required to diagnose and fix errors and ensures that processes run smoothly.
Generative AI can also be used to ensure integration quality, leveraging data from millions of data points to produce integrations that are devoid of human error. This ensures that integrations are built to be robust, resulting in more reliable and consistent outcomes.
To summarise, generative AI can benefit all types of integrations by enhancing efficiency across
operations. Whether it is data integration and consolidation, business-to-business integration, or hybrid and multicloud integrations, Generative AI leverages vast amounts of data to streamline activities and ensure dependable results.
Practical Applications of AI in Integration
Boomi, a leader in the integration space, is now offering a comprehensive suite of capabilities that leverage Generative AI to integrate and automate processes more efficiently. Boomi Suggest has been a staple for a long time, providing AI-driven guidance that leverages the Boomi community to suggest which fields should be mapped in a Data Map. However, the latest AI agent additions (released in July 2024) include several innovative tools that showcase the practical applications of AI in integration.
Boomi DesignGen allows users to design integration processes based on common patterns and best practices. Boomi GPT enables natural language interactions with the Boomi Enterprise Platform, allowing AI to design integrations to your specifications. Boomi Pathfinder offers automated suggestions for building integration processes, and Boomi Scribe automatically generates documentation for integration processes. Lastly, Boomi DataDetective tracks data movement and helps to ensure data privacy and protection. Collectively, the new tools offered by Boomi will enhance the efficiency, accuracy, and security of business integrations through the power of AI.
Some of Adaptiv‘s clients have already been incorporating AI into their integrations, and the new arrival of dedicated AI agents to the Boomi integration platform is a welcome addition that will continue to foster the growing relationship between AI and integration.
Conclusion
In the modern world, the integration of AI in business processes is not just a trend but a necessity for companies that are looking to thrive in the competitive landscape of today. By leveraging the power of generative AI, businesses can automate and optimise their operations and achieve better outcomes. Boomi AI stands at the forefront of this revolution, offering tools and solutions that enable businesses to harness the full potential of AI integration.
