Solutions

Backlog Maintenance

Prioritising high-impact improvements focusing on changes that deliver the greatest efficiency, reliability, and operational value based on proven experience
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As technology environments evolve, improvement requests, fixes, and enhancement opportunities can quickly accumulate, making it difficult to prioritise the work that delivers the greatest value.

Our Backlog Maintenance service helps prioritise and manage high-impact improvements that enhance efficiency, reliability, and platform performance using contracted hours agreed with and by you. Drawing on proven delivery experience, we focus on the changes that create the most operational value for your business.

Covering a to z

Priority Planning

Focusing on high-value improvements that deliver operational impact

Enhancement Management

Organising and managing platform changes/ updates through a structured backlog

Delivery Alignment

Ensuring improvements align with business priorities and platform goals

Technologies supported
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Testimonials

What our customers are saying

“Adaptiv is proactive and solution-oriented,” agrees Gortner, “and their technical leads were excellent. They’re very flexible, which was important when coming into the project early. We needed to pivot at times, and it was never a problem for them. Both our relationship and technical solutions ended up working well – and they gave us a solution that performs well.” 
David Gortner
David GortnerDirector of Software Delivery
Adaptiv has been a key partner in transforming how we leverage our existing integration platform. They showed us how to optimise Boomi’s capabilities, allowing us to maximise the platform’s potential across our operations. Their proactive approach and deep understanding of the technology have enhanced our system’s performance, making Adaptiv an invaluable partner in driving both efficiency and future growth.            
Lars Becker   
Lars Becker   Head of Enterprise Solutions
Adaptiv is very responsive. Unlike some other partners we tried, you can talk directly to the person doing the job, rather than going through three or four different people …The quality of work, their knowledge and approach is very consistent. They are the right fit for our organisation    
Warrick Atherton
Warrick AthertonGroup Information Systems Manager
“Adaptiv not only successfully delivered what they promised and within scope on the integration side of the project but also enabled our team to upskill and add value throughout the journey,” says Prasad. “Adaptiv’s team engaged with other project stakeholders, communicated effectively, and had the ability to really grasp the business problems and convert them into sound technical solutions.”    
Dilan Prasad 
Dilan Prasad Technology Platforms Manager
Adaptiv has 100% lived up to our expectations. They’ve been great throughout the entire engagement, right through to post-go-live support. Everything we expected from the integration part of the project was delivered as scoped and agreed on. It couldn’t have been better.
Rob Corelli
Rob CorelliGeneral Manager
OUR APPROACH
Engage
1
Agree support tier, contracted hours allowance and time & materials model
Onboard
2
Undertake thorough onboarding & handover with Lead Developer on your project
Setup
3
Deploy automated triggers, configure access and client specific processes
Go-live
4
Support Go-Live, train your staff and from here your systems are managed by Adaptiv Support
Case Studies

Success stories

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WHY CHOOSE US

Platform Agnostic

We are not tied to any vendor platform. Our recommendations are driven by what is right for you.

Specialists, not generalists

Integration, data and AI is all we do. You benefit from our deep focused expertise.

Strategy to support

Advisory, implementation and managed services – a single partner across the full lifecycle.

Long-term partnership

We don’t believe in vendor lock-in. We enable your team to operate and evolve the solution we build for you, independently.

Proven track record

Working with enterprises across banking and government to agriculture, we’re trusted by some of the best.

Get in touch with our team, today

Talk to an expert